Refund policy governs the privacy policy of Nexprism in a way it receives, manages and retains information collected from users of the site. We recognize that privacy and confidentiality are important to our clients. This page describes in detail the privacy practices that apply to our services. Nexprism is committed to providing our clients with high-quality IT services. This policy outlines the terms for cancellations and refunds for our services.
Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.
In case of dissatisfaction from our services, clients have the liberty to cancel their projects and request a refund from us. Our Policy for the cancellation and refund will be as follows:
No refunds will be issued for any services commenced after the project begins. If a client cancels after work has begun, they will be responsible for the full cost of the project. No refunds will be issued for services already completed or for cancellations made after the project deadline has passed.
Nexprism reserves the right to cancel any project due to unforeseen circumstances or if the client breaches the terms of the service agreement.
In the event of cancellation by Nexprism, a full refund will be issued for any unused portion of the service fee.
If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account.
The following services are non-refundable:
Refunds will be issued using the original payment method within 30 business days of the cancellation date.
In the event of a dispute regarding a cancellation or refund, Nexprism will work with the client to reach a fair resolution. If a resolution cannot be reached, the dispute will be settled according to the terms outlined in the service agreement.
For any questions regarding this policy, please contact Nexprism at +91 7505974545 or info@nexprism.com.
By implementing a clear and fair refund and cancellation policy, Nexprism can build trust with clients and ensure a positive working relationship.
